Terms & Conditions
All bookings, registrations or other orders placed with and accepted by Terence.ie are subject to the Terence.ie’s standard terms and conditions of service. Your agreement to comply with and be bound by the Terms and Conditions is deemed to occur upon your first use of the Terence.ie website (the “Website”). If you do not agree to be bound by these Terms and Conditions, you should stop using the Website immediately. If you do not read our Terms and Conditions of use, you should not use this Website.
The Terms and Conditions apply to this Website only and do not extend to any websites that can be accessed from this Website including, but not limited to, any links we may provide to social media websites.
Making a Booking
All orders shall be made in writing and are subject to availability and to acceptance in writing by Terence.ie. Acceptance may be issued by e-mail, unless otherwise requested when the order is placed.
Pricing and VAT
Catalogues, price lists and other advertising literature or materials used by Terence.ie are intended only as an indication as to price and are subject to change without notice. Value Added Tax (VAT) is chargeable at 23% on 1-1 coaching and coaching services in Ireland. VAT is not chargeable on training. Vat on digital products may vary.
Payment Terms
Credit card payments may be made via Paypal and Stripe, are subject to a processing charge of the transaction amount and such other terms and conditions as may be prescribed from time to time by Paypal and Stripe. A refunded fee charge may apply and be deducted from your Paypal account in respect of any contested Paypal transaction found to be valid.
Penalties will apply to late payments. If you are a business, Terence.ie also reserves the right to charge interest on all late payments in accordance with the European Communities (Late Payment in Commercial Transactions) Regulations 2002 (SI 388 of 2002) and any amendment or re-enactment thereof.
Ethics
Terence.ie staff adhere to a professional code of ethics and other membership codes of ethics according to speciality of individual consultants. As professional consultants, we acknowledge and agree to honour our ethical obligations to our consulting clients and colleagues and to the public at large. We pledge to comply with the Code of Ethics, to treat people with dignity as independent and equal human beings, and to model these standards with those whom we coach.
Equality Statement
It is the policy of Terence.ie to work towards the elimination of discrimination and exclusion through the achievement of equality of opportunity, participation and positive outcome for all our learners, staff, clients and other stakeholders who have a current or potential interest in working with us or participating in our programmes.
Confidentiality and Data Protection
We will agree a suitable confidentiality agreement on commencement of a contract, if necessary, and will treat all confidential information securely and in accordance with its terms. For information about our privacy practices, please refer to our Privacy Statement.
Viruses: We do not guarantee that our site will be secure or free from bugs or viruses. You are responsible for configuring your information technology, computer programmes and platform in order to access our site. You should use your own virus protection software.
You are entirely responsible for your own use of and activities via the Website. You agree to notify us immediately of any unauthorised use or any breach of security. You agree to abide by all applicable national and international laws and regulations and are solely responsible for all acts or omissions that occur under your usage, including the content of your transmissions, if any, through the Website.
You must not misuse our site by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to our site, the server on which our site is stored or any server, computer or database connected to our site. You must not attack our site via a denial-of-service attack or a distributed denial-of service attack. If you breach this provision, your right to use our site will cease immediately and where necessary, we will report any such breach to the relevant law enforcement authorities.
Our liability
The material displayed on our site is provided without any guarantees, conditions or warranties, express or implied, as to its accuracy or completeness. We do not warrant or represent that the use or the results from the use of, any of the matter or service available through the Website or from third parties will be correct, timely, reliable or otherwise. To the extent permitted by law, we, other members of our group of companies and third parties connected to us hereby expressly exclude:
- all conditions, warranties and other terms which might otherwise be implied by statute, common law or the law of equity; or
- any liability for any direct, indirect or consequential loss or damage incurred by any user in connection with our site or in connection with the use, inability to use, or results of the use of our site, any websites linked to it and any materials posted on it, including, without limitation any liability for loss of income or revenue; loss of business; loss of profits or contracts; loss of anticipated savings; loss of data; loss of goodwill; wasted management or office time; and for any other loss or damage of any kind, however arising and whether caused by tort (including negligence), breach of contract or otherwise, even if foreseeable, provided that this condition shall not prevent claims for loss of or damage to your tangible property or any other claims for direct financial loss that are not excluded by any of the categories set out above.
This does not affect our liability for death or personal injury arising from our negligence, nor our liability for fraudulent misrepresentation or misrepresentation as to a fundamental matter, nor any other liability which cannot be excluded or limited under applicable law.
Refunds/Returns
Returns are rare, but here are our policies:
- Digital Information can’t be “returned.” Terence.ie has a “No Refund” Policy for all digital download products purchased directly through us;
- Live events may at times have a 7-day cancellation grace period. A full refund will be issued if cancelled within this period.
Your concerns
If you have any concerns about material which appears on our site, please contact support@terence.ie
You should print a copy of these terms and conditions for future reference.
Legal
Brands and legal entity Intellectual property rights
Terence.ie is the trading names of Terence.ie and 531 Disciplined Management Ltd.
Your membership may include different components, including audio tracks, CDs, DVDs, subliminal, manuals, self-study programs, webinars, coaching, masterminding, live events, workshops, and/or other products and services, as indicated on your order form. Each member will use a unique username and password, and should only be used by one individual. You agree not to share login information, call-in numbers, passwords, and protected links with non-members.
Company address and contact details:
531 Disciplined Management LTD
8 Gairdin Mhuire
Moycullen
County Galway
Ireland
Registered in Dublin Number 463146
VAT number IE96938830
Email: support@terence.ie
All rights reserved. Text, images, graphics, sound, animations and videos as well as the arrangement of the same on Terence.ie websites are protected by copyright and other commercial protective rights. The content of these websites may not be copied, disseminated, altered or made accessible to third parties for commercial purposes. Terence.ie websites also contain pictures subject to third party copyrights.
Trademarks and Intellectual property
Unless otherwise specified, all trademarks on Terence.ie websites are protected under trademark law. The marks and design elements used on our sites are intellectual property of Terence.ie and 531 Disciplined Management Ltd.
We are the owner or the licensee of all intellectual property rights in our site, and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.
You may print off one copy, and may download extracts, of any page(s) from our site for your personal reference and you may draw the attention of others within your organisation to material posted on our site.
You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.
Our status (and that of any identified contributors) as the authors of material on our site must always be acknowledged.
You must not use any part of the materials on our site for commercial purposes without obtaining a license to do so from us or our licensors.
If you print off, copy or download any part of our site in breach of these terms of use, your right to use our site will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.
Warranty Note
This website was compiled with utmost care. We can nonetheless not vouch for the accuracy of the information provided. Terence.ie and 531 Disciplined Management Ltd hereby precludes all liability for damage resulting directly or indirectly from use of this website, except in the case of wilful misconduct or gross negligence on the part of Terence.ie.
Professional or specialist advice may be required before taking, or refraining from, any action or using any material on the basis of the content on this Website. In accessing this Website, you do so at your own risk and on your own initiative, and are responsible for compliance with local laws, to the extent any local laws are applicable.
We will not be liable for any loss or damage caused by a virus, distributed denial-of-service attack, or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our website or to your downloading of any content on it, or on any website linked to it.
We assume no responsibility for the content of websites linked on our site. Such links should not be interpreted as endorsement by us of those linked websites. We will not be liable for any loss or damage that may arise from your use of them.
License Note
The intellectual property contained in the Terence.ie website, e.g. patents, marks and copyrights, is protected. This website does not grant a licence for use of intellectual property of Terence.ie or third parties.
Dispute Resolution
If you live in the European Union and you have purchased products or services from Terence.ie, and are unhappy with the products or your experience, we encourage you to forward your complain to support@terence.ie
However if we are unable to resolve your complaint, as a European Union customer, you have the option to submit a complaint through the EU’s ODR Portal. You can do this in any of the official languages of the European Union. The ODR may suggest alternative dispute resolution entities. To submit your complaint through the ODR portal, go to http://ec.europa.eu/consumers/odr/
Legal Note
Terence.ie and 531 Disciplined Management Ltd. thanks you for visiting this website and for your interest in our products and services. All personal data entered on the Terence.ie website will be stored, processed and, if necessary, passed to strategic partners of Terence.ie exclusively for the purpose of providing a personal service to you, to send you product information or to submit service offers to you.
Terence.ie and 531 Disciplined Management Ltd. warrants that your data will be subject to strict confidentiality in accordance with data protection law regulations.
Privacy Statement
Terence.ie and 531 Disciplined Management Ltd appreciates your interest in its products and your visit to this website.
Terence.ie respects your Privacy.
The protection of your privacy in the processing of your personal data is an important concern to which we pay special attention during our business processes. Personal data collected during visits to our websites are processed by us confidentially and according to the legal provisions. Data protection and Information security are part of our company policy. Terence.ie websites may include links to other websites which are not covered by this privacy statement.
Our full Privacy Policy can be found at terence.ie/privacy
For information, helpful suggestions, complaints regarding processing of your personal data you can refer to our support email (support@terence.ie). Should there be data incorrect in spite of our efforts for accuracy and timeliness, we will correct that information at your request.